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Thursday, December 5 • 10:50am - 11:25am
Effectively Managing the Internal Roll-Out of Major Technology Changes - UNITED STATES GOLF ASSOCIATION (USGA)

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A major reason why Office 365 adoption stagnates or simply fails is the lack of effective change management after deployment.

Learn how the USGA successfully moved from outdate, disparate systems to fully embracing a digital, collaborative environment, including how to:

  • Identify a core team of employees and key stakeholders to serve as ambassadors
  • Develop an educational tools and a succinct communications plan to gain excitement ahead of the launch
  • Continue momentum post-launch

Melissa Bass, Assistant Director, Internal Communications
United States Golf Association (USGA)

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Melissa Bass

Assistant Director, Internal Communications, USGA
Melissa Bass is assistant director of internal communications for the United States Golf Association (USGA). She leads internal communications strategy development and execution, as well as executive communication and corporate events. Prior to this, Bass led the digital communication... Read More →

Thursday December 5, 2019 10:50am - 11:25am EST
YOTEL New York 570 Tenth Ave, New York, NY 10036